When Laura sought out Nicole as a career coach, she doubted her ability to compete in a primarily male-dominated organization and was exasperated with her lack of career progression. She questioned whether she was limiting her own ability to succeed. While Laura had clarity on her long-term vision and career aspirations, she felt the need to seek out permission before proposing innovative ideas, delivering big results, and championing her impacts. After identifying factors that were holding her back, Laura created clear action plans to address and minimize challenges, while establishing new support structures to strengthen her self-confidence. She became more comfortable exerting confidence and competence in larger settings, establishing herself as a go-to-expert in the sustainability field and earning global exposure for her work. Laura now knows she is Competently Creative and Confidently Captivating, reminding herself daily that she deserves to play big in her career and life. When asked about what she gained via coaching, Laura said, "self-confidence, knowing without doubt that I am worthy, I am unique, and I can dream big and realize those dreams. No one can hold me down, and if they try, I pivot quickly and return to my feet." Laura Bowen, Head of Shipping Decarbonization at Amazon, USA

When Paloma started executive coaching, she wanted to be able to say, "I am an inspirational leader, who makes a positive long-lasting impact and leads beyond my team, continuously developing my skills and intentionally supporting others to grow." She struggled with difficult conversations, finding it uncomfortable to engage with hard stakeholders; she wanted to become more resilient and deal with conflict. We worked through her triggers and created tools she can use to minimize them. Recently she had multiple direct conversations with difficult stakeholders and now others seek her guidance, requesting her to teach them how to handle situations. When asked about her growth from coaching, she said, "I saw everything we had been working on come together to manage conflicts and drive the change I sought. I learned to be flexible in my approach to win on what matters most to me." Lastly, Paloma created a Prioritization Framework which serves her by evaluating how much she cares, the risk of the issue and the potential impact to help her identify if she will prioritize, deprioritize or oversee. Paloma has stated, "I feel different, I feel more confident, I'm more empowered. I walk in with more confidence, change in body language, most visible is my contribution to topics in which otherwise I would have been silent. I now speak up." Paloma Ramos Martín, Amazon Business Customer Service Knowledge Leader, Ireland

Rory engaged Nicole as an executive coach, as he sought out clarity on his career, feeling uncertain about his future. He was unsure about his desire to be promoted due to the increased responsibilities, expectations, and workload, but also felt that he had been at current level for a long time and was interested in exploring what it would take to break through to the next level. Part of coaching was to drive clarity around Rory’s core values and beliefs about work, making money, and work life harmony – including long term goals and desires. After creating a framework he could use to assess the quality of work he was currently delivering, Rory felt more in control of where and how much he invested his time in work vs outside activities. As a result of coaching, Rory also developed an actionable plan to understand in greater clarity what it would take to achieve the next level in his career. Rory said, "coaching has driven clarity around my capability (or in this case, lack thereof) in achieving the next level of my career.  Our sessions drove improved clarity around what really matters to me and the capabilities and strengths I bring to work." Rory McLeod, Amazon Finance Professional, USA

Priyanka was nominated by senior leadership for executive coaching, having been known for leading large teams (100+ people) to deliver consistent results and constantly initiating new ideas. Her growth areas involved scaling herself as a larger leader, work prioritization (taking on too much), strategic decision making and influencing others without authority. Priyanka experimented with and developed new communication methods and prioritization frameworks, sharing those best practices across the organization. After identifying 25% of her time went to non-value-add activities, she ruthlessly prioritizes how she invests time now - across the business, broader organization and with her family. Priyanka's biggest insight was how to leverage questions vs statements with her team and in her personal life, creating more ownership and accountability in others. Lastly, Priyanka created a powerful north-star statement to stay focused on the future: "I am a leader who: creates and communicates a clear vision, encouraging and empowering the team to deliver bar-raising results." Priyanka Paul, Amazon Customer Service India General Manager, Asia

One client engaged Nicole as a coach, having worked in large corporations for almost 20 years and dreaming of starting up their own business but wanted to feel certain about launching a business. They wanted to be able to say, "I am clear and confident in the future, such that I will enjoy the present." They sought out the freedom to prioritize their time, work on areas to deliver business results, the ability to invest more in team members (50+ people) and wanted a structured schedule. After tracking where time was spent vs where they felt the most energy, they realized that unless they gave 150%, they didn't feel satisfied - that caused them to work longer hours, take on too much (vs. delegating and empowering others) and feel frustrated at the end of each week about not having the time to work on new ideas. As a result of coaching, they reduced their work hours by outlining seven areas where they could provide the most value and if not tied to one of those, they limit the time investment; they are able to sleep longer, exercise more and spend quality time with their family. They said, "I am less stressed with my family and I can enjoy more the time with them." Three months later, they confirmed that the days where they feel stress or unhappy has significantly reduced. They said there is only a handful of days where they’ve had the negative feelings that used to happen very frequently. They are enjoying the majority of their days and weeks. Client Located in Latin America

When Desiree started with Nicole, she wanted to grow and advance in her role and hoped to raise the game on being a people manager. She felt uncertain about office dynamics, having a new leadership team, and sensed a lack of overall direction. While Desiree was known externally for building strong and fruitful relationships, she struggled internally which resulted in avoiding conflict whenever possible. Motivated outside of work to make life changes, Desiree knew the power of having a coach/accountability partner and started experimenting with new tools/techniques. Desiree's goal after coaching sessions was to say, "I am a confident leader, who supports my team with aligned words and actions," and we constructed a plan to achieve that goal. Over time, Desiree built up her confidence and found ways to harness her energy while keeping a calm composure under pressure. She now has the tools to hold direct conversations vs tip-toeing around the issue. Desiree said, "I am so thankful we have this partnership; without you, I likely would have melted down and left my job. If you truly open yourself to coaching, you can really learn and see progress."frequently. They are enjoying the majority of their days and weeks. Desiree B. Frey, Growth & Development Sr. Director at NextUp, USA

An Amazon HR leader was known for their subject matter expertise, critical thinking and earning stakeholders’ trust. They wanted to become more visible and have broader impact in forums outside functional areas. We worked on a journey of reflection, analysis and planning on how they could develop an optimal level of business context and drive results as a business leader first, functional leader second. Since we started working together, they received recognition for leading a global cross-functional project and also moved into an exciting new role where they continue to grow. They reflected, “Nicole helped me articulate my leadership brand and become more intentional in how I show up. As part of our work together, we developed a system of scoring/self-reflection that has been immensely helpful to track my progress. With clarity and focus on the top few things that make the biggest difference, I feel ready to have a much broader impact on the organization. It feels great!” Amazon HR Leader, India/USA

When Katrin started with Nicole, she was stressed, overwhelmed and close to burn out, easily distracted and found herself procrastinating, always seeking out perfection and lacking the energy to engage in necessary difficult conversations. Some personal topics forced her to pause and reach out to Nicole for coaching support. By seeking to understand the narratives she told herself and her willingness to change her working practices and mechanisms, Katrin gained back energy, clarity and long-missed creativity. Going through the process of creating decision-making tenets (with visuals and branding) and challenging her true focus and passions, Katrin regained the confidence to defend her priorities. Nine months later, she has a new job, is much happier and says, "I enjoy the impact I can make; I love the space I have to think and be creative now in my life and at work - I didn't have that before and wouldn't have had it had we not connected." Katrin S., Senior Finance Leader, Europe